Terms of Service

Date of last revision: February 24, 2021


By confirming and placing your order you agree to abide by the terms of service detailed below.


Cancellation/Return Policy


All Build-A-Saber Kits Come With a 1yr Product Replacement Warranty. For Product Warranty Replacements Please Contact Support@ImperialSabers.com

Returns and exchanges will not be accepted for items purchased. This return policy is subject to change, for any or no reason, from time to time at Build-A-Saber's sole discretion without advance notice.

The 1 Year Warranty covers normal use wear and tear. Buyer must cover shipping and handling for warranty shipping.


Chargebacks


Fraudulent chargebacks will be disputed and may result in criminal charges for theft and/or felony postal fraud. Filing a chargeback is not an acceptable method of requesting a refund or cancellation. We ship all of our orders with signature confirmation to prevent theft.


Defective or Incorrect items


Any defective or incorrect items MUST be returned before a replacement can be issued. Customers who claim an item is damaged or does not match the description are required to return the merchandise before a replacement will be sent.


User Safety


During the machining process, some sabers may develop sharp edges. Before any contact dueling (as with any type of dueling), we recommend wearing proper safety protection for your hands, body and face. This includes but is not limited to: gloves, body armor, face masks, and helmets. Always take the proper safety measures before dueling of any kind. Build-A-Saber, Imperial Sabers and or it's affiliates are not responsible for any injuries that result from saber play, combat choreography or dueling.



Delivery/Shipping Policy


Our international orders are ship worldwide from our headquarters in Virginia, via USPS international priority, with tracking and insurance. To determine if USPS has delivery service to your country, please select your country from the drop down menu when entering your shipping address. If you do not see your country in the drop down menu, unfortunately we cannot currently ship to you.


Mailing list


By creating an account or placing an order you agree to be enrolled in our mailing list. If you would like to be removed from our emailing list you can click unsubscribe at the bottom of any of our emails or by emailing us at support@imperialsabers.com


Promotions


Promotional sales can not be retroactively applied for any reason whatsoever, they can also not be combined with previous offers. This means you can not cancel an existing order to re order with a new promotion, also you can not order a gift certificate during a promotion to use during a second promotion thereby combining the discount rate. There are no exceptions. Shipping costs, applied taxes or any other additional costs do not count towards free item giveaway and or tier rewards.

Privacy Policy

Effective Date: December 10, 2020


What information do we collect?

We collect information from you when you register on our site, place an order, subscribe to our newsletter, respond to a survey or fill out a form.

When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information. You may, however, visit our site anonymously.



What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:



To personalize your experience

Your information helps us to better respond to your individual needs.



To improve our website

We continually strive to improve our website offerings based on the information and feedback we receive from you.



To improve customer service

Your information helps us to more effectively respond to your customer service requests and support needs.



To process transactions

Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.



To administer a contest, promotion, survey or other site feature like sending periodic emails

The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.



How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential. After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.



Do we use cookies?

Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information. We use cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits and keep track of advertisements.



Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.



California Online Privacy Protection Act Compliance

Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent. As part of the California Online Privacy Protection Act, all users of our site may make any changes to their information at any time by logging into their control panel and going to the 'Edit Profile' page.



Children’s Online Privacy Protection Act Compliance

We are in compliance with the requirements of COPPA (Children’s Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.



Online Privacy Policy

This online privacy policy applies only to information collected through our website and not to information collected offline.



Terms and Conditions

Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website at www.ImperialSabers.com



Your Consent

By using our site, you consent to our websites privacy policy.



Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information below.



www.ImperialSabers.com

880 North Military Hwy, Unit 1171

Norfolk, VA. 23502

USA

Support@ImperialSabers.com